Our service plans come in variety of flavors; these are tailored for your company and level of IT service need. Our pre-paid service plans are based upon a preset level of hours that never expire and will be set based upon the level of IT services needed. This plan is normally used as starting point that enables customers to see the level of support, reporting and service we give as well as see where their current IT infrastructure is what levels are needed to keep their infrastructure running smoothly.

 

Our customized service plans are just as stated. After a complete site review and infrastructure overview; we at D.Tech Networking Services setup a total solution for your corporate needs. This tailored solution determines SLA's (Service Level Agreements) for us to meet and gives detailed benchmarks for day-to-day service and support and also gives directions for network, data and application support levels.

 

Managed Services is our detailed service and support plan based upon specific device monitoring that is billed upon that specialized device monitoring and management model. Managed Services is a recurring monthly cost structure that allows us at D.Tech Networking Services to really bring the level of proactive service support that is very detailed and specific and allows for levels of support that are not traditionally seen in the traditional break-fix scenario.